An additional value-add would probably for to build in a Business Ethics Barometer which tracks the business ethics compliance of the talent. We suggest that the Business Ethics Barometer be measured by generating response from the 360 degree performance review, hence providing a more holistic picture of the talent. If the company is not utilizing the 360 degree performance review, one alternative is to incorporate into the performance evaluation views of other peers and colleagues. This helps you set a more comprehensive perspective and benchmark for the talent.

Talent Management – Enhancing Performance with Learning & Knowledge Management Tools

With Globalization and technology advancement in the recent 10 years, the approaches of learning and knowledge management in terms of systems and processes have changed greatly. From the traditional classroom and one-on-one learning approaches, the learning process has morphed into online learning or e-learning and collaborative in nature. This has impacted how knowledge information is managed as well.

Learning Management System or LMS is software for delivering, tracking and managing training. Knowledge Management or KM comprises a range of practices used by organizations to identify, create, represent, distribute and enable adoption of what it knows, and how it knows it. Hence, if an organization uses an e-learning or online learning platform, the knowledge management uses online access of shareware for the transference of expertise. Often than not, e-learning or online learning platforms are better leveraged in areas where learning technical knowledge is critical.

One drawback for e-learning or online learning is that it lacks human interaction in the transference of knowledge which is critical in the transference of a wholesome learning experience in the social and emotional intelligence context of it.

A recommended approach to holistic learning is blended learning concept have become very well accepted in today’s high tech high touch learning environment. Essentially, blended learning concepts evolve around both components of online learning as well as instructor-led learning, effectively enhancing the learning experience with the “human touch”.

Online learning or E-learning is most effective for access of static information which the learner previews the background and foundation of the topic in discussion. Having learnt the “basics”, it greatly expedites the instructor-led segment of the learning process whereby the instructor or facilitator transfers the intrinsic value of the topics to the learner.

Soft skills such as business knowledge and business skills require more physical transference. Physical transference tends to elevate the learning experience to a different level.

Some companies which adopt cohesive and centralized organizational structures tend to leverage on this strength via mentoring, coaching or buddy system . This too could form part of the high touch segment of the learning process whereby the mentor, buddy or coach transfers knowledge and skills to the talent.

And remember that all learning activities must translate into contribution in your business growth, either in monetary forms or otherwise.

Interested to learn more, check out Talent Management here